Refund policy
Return & Refund Policy
At BabyHugCol, we want you to feel confident with your purchase. If you are not completely satisfied, we’re here to help.
Returns
You have 30 days from the date of delivery to request a return.
To be eligible for a return, the item must be:
- Unused and in the same condition that you received it
- In its original packaging
To start a return, please contact us at:
babyhug13@gmail.com
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed and automatically applied to your original method of payment within a few business days.
Exchanges
We only replace items if they are defective or damaged.
If you need to exchange it for the same item, contact us at:
babyhug13@gmail.com
Shipping Costs
Customers are responsible for return shipping costs unless the item is defective or damaged.
Original shipping costs are non-refundable.
Contact Us
If you have any questions about your return or refund, please contact us at:
babyhug13@gmail.com